Right of withdrawal

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item is sufficient to comply with the revocation period. The revocation is to be addressed to:

Ultra Gloss GmbH, Neuwiesenstr. 17, 74078 Heilbronn, Germany
E-Mail: widerruf @ ultra-gloss.de

Consequences of cancellation

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return or surrender the received performance and benefits (e.g. benefits from use), or are only able to do so in part or in a deteriorated condition, you must compensate us for the loss of value. You only have to pay compensation for the deterioration of the item and for any benefits derived if the benefits or the deterioration is due to handling of the item that goes beyond the testing of the properties and functionality. By "testing the properties and functionality" we mean testing and trying out the respective goods, such as is possible and customary in a retail store. Goods that can be sent by parcel are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the goods, for us with their receipt.

- End of the legal cancellation policy -

A right of revocation does not exist for goods that have been manufactured according to customer specifications or are clearly tailored to personal needs or are not suitable for return due to their nature.

Furthermore, a right of revocation does not exist for distance contracts for the delivery of audio or video recordings or software, provided that the delivered data carriers have been unsealed by the consumer.

Sample cancellation form

If you want to revoke the contract, please fill out this form and send it back to:

Ultra Gloss GmbH
Neuwiesenstr. 17
74078 Heilbronn
Germany
widerruf @ ultra-gloss.de

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods () / provision of the following service (): _________________________________
Ordered on ()/received on (): _________________________________

Name of consumer(s): _________________________________
Address of consumer(s): _________________________________
Signature of consumer(s) (Only in case of communication on paper): _________________________________
Date: _________________________________
(*) Delete as applicable